| Page No. of the printed Annual Report | |
| Abbreviations | 370 |
| About the Bank | 6 |
| Accounting Policies | 164 |
| Annual Report of the Board of Directors | 3 |
| Assurance Report on Internal Control | 111 |
| Awards and Accolades | 12 |
| Board Audit Committee Report | 86 |
| Board Credit Committee Report | 96 |
| Board of Directors and Profiles | 64 |
| Board Related Party Transactions Review Committee Report |
95 |
| Board Human Resources and Remuneration Committee Report |
93 |
| Board Integrated Risk Management Committee Report | 89 |
| Board Investment Committee Report | 97 |
| Board Nomination Committee Report | 91 |
| Board Strategy Development Committee Report | 100 |
| Board Technology Committee Report | 98 |
| Branch and ATM Network – Bangladesh | 365 |
| Business Model | 36 |
| Capital Commitments | 249 |
| Composition of Shareholders | 300 |
| Connecting with Stakeholder | 27 |
| Contingent Liabilities and Commitments | 248 |
| Corporate Information | Inner Back Cover |
| Corporate Management and Profiles | 70 |
| Correspondent Banks | 360 |
| Cost-Income Ratio | 356 |
| Decade at a Glance | 354 |
| Directors’ Interests in Contracts with the Bank | 113 |
| Directors’ Statement on Internal Control over Financial Reporting | 109 |
| Dividend Cover | 8 |
| Dividend Per Share | 8 |
| Dividends on ordinary share | 189 |
| Donations | 186 |
| D – SIB Assessment exercise | 343 |
| Earnings Per Share | 8 |
| Effective Tax Rate | 188 |
| Employee Share Option Plan | 241 |
| Events After the Reporting Period | 290 |
| Financial Capital | 36 |
| Financial Calendar – 2020 and 2021 | 137 |
| Financial Goals and Achievements | 8 |
| Financial Highlights | 8 |
| Financial Statements | 143 |
| Financial Risk Review | 261 |
| GRI Content Index: “In Accordance” – Core | 345 |
| GRI Disclosures – 5 Year Summary | 352 |
| Group Structure | 362 |
| Governance and Risk Management | 64 |
| Income Statement | 143 |
| Income Statement (US Dollars) | 358 |
| Independent Assurance Report on Sustainability Reporting | 347 |
| “Independent Assurance Statement on Non-Financial Reporting – DNV GL” | 349 |
| Independent Auditors’ Report | 138 |
| Interest Cover | 303 |
| Investor Relations | 292 |
| Joint Message form the Chairman and his Predecessor | 13 |
| Liquid Assets Ratio | 7 |
| Litigation Against the Bank | 250 |
| Management Committees | 77 |
| Managing Director’s and Chief Financial Officer’s Responsibility Statement | 112 |
| Managing Director/Chief Executive Officer’s Review | 15 |
| Management Discussion and Analysis | 41 |
| Market Capitalisation | 7 |
| Market Prices of Shares | 296 |
| Material Matters | 29 |
| Maturity Gap Analysis | 251 |
| Net Assets Value Per Ordinary Share | 8 |
| Network of Delivery Points – Sri Lanka |
364 |
| Notes to the Financial Statements | 155 |
| Notice of Meeting – Annual General Meeting |
372 |
| Operating Segments | 253 |
| Our Centennial Journey | 10 |
| Pillar III Disclosures | 331 |
| Price Earnings Ratio | 8 |
| Principal Activities and Nature of Operations | 155 |
| Related Party Disclosures | 255 |
| Risk Governance and Management | 114 |
| Senior Management | 72 |
| Share-based Payment | 241 |
| Statement of Cash Flows | 154 |
| Statement of Changes in Equity | 146 |
| Statement of Compliance | 101 |
| Statement of Directors’ Responsibility | 107 |
| Statement of Financial Position | 145 |
| Statement of Financial Position (US Dollars) |
359 |
| Statement of Profit or Loss and Other Comprehensive Income |
144 |
| Subsidiaries and Associates of the Group |
155 |
| Twenty Largest Shareholders | 301 |